We’re looking forward to seeing you in London and Paris for the CTBUH 2024 International Conference, New or Renew: Addressing the Density Dilemma. This frequently asked questions (FAQs) page includes details about registration, our cancellation policy, COVID-19, and other topics so you can register with confidence. Still have questions? Email us, and we’ll be happy to help.
What’s included in my registration?
Registration includes access to all core conference tracks and sessions, including opening and closing plenary sessions, plus breakfast, coffee breaks, and lunch on Tuesday, 24 September, and Wednesday, 25 September. You can add events such as the opening reception, pre-conference workshops, awards ceremony & dinner, off-site programs, and Paris regional program. These events have an additional cost.
How do I add programs to my existing registration?
You can always register for add-on programs after you’ve purchased your core conference ticket. Simply follow the steps below. If you need additional assistance, we are also happy to help you…just email us.
To add programs to your registration:
- Log into your my.ctbuh.org account here.
- Then click the “Manage Registration” button in the upper right corner.
- Select “Purchase new sessions” by hovering over the three dots (…) next to your name.
- Scroll down to the program(s) you’d like to add and click “Add” to your desired selections.
- Scroll back to the top to “Continue” to checkout.
Can I register for the workshops and/or Paris regional program only?
Yes, registration for workshops and the Paris regional program can be purchased without a core conference ticket.
Can I register for tours and/or networking events only?
No, the off-site programs and networking events are only available to those attending the core conference. For the awards ceremony & dinner, guests at a sponsored table do not have to be registered for the core conference, but individual tickets can only be purchased with a core registration.
Are one-day passes available?
Unfortunately, we are not selling one-day passes to the conference.
What is the cancellation policy?
A 100% refund, minus a US$100 refund fee (per delegate) will be given if written notice of cancellation is received by 2 September 2024. To avoid the refund fee, you may request that your funds be held in your account for future purchases. No refund will be given for cancellations after 2 September 2024 due to costs incurred by CTBUH for each delegate at that late date. See full payment and cancelation notes here.
How can I get involved in conference planning?
There are two important committees that work to make this conference a success: the Conference Steering Committee and the Expert Peer Review Committee. If you are interested in getting involved in a committee, please contact [email protected].
What is the COVID-19 policy for the conference?
The COVID-19 policy for the CTBUH 2024 International Conference adheres to guidelines established by local health authorities in the United Kingdom and France. We know that individuals have different health conditions and comfort levels and ask you to act responsibly and respectfully in accordance with your choice.
Additional Questions?
If you didn’t find what you needed here, please contact us directly using the email addresses below, and we’ll deliver the information you need.
- Speakers & abstracts email: [email protected]
- Registration email: [email protected]
- Sponsorship support email: [email protected]
- General inquiries email: [email protected]
Mailing Address
CTBUH, 104 South Michigan Avenue, Suite 620, Chicago, IL 60603 USA
Phone
+1 312 283 5599
