Photo © Destination Toronto

Frequently Asked Questions

How do I register?

What’s included in my registration?

Please note that while included in the core ticket, attendees must register for workshops in advance as space is limited. Access to a workshop is not guaranteed and we recommend you register early to ensure your place.

How do I add programs to my existing registration?

To add programs to your registration:  

  1. Log into your my.ctbuh.org account here.  
  1. Then click the “Manage Registration” button in the upper right corner.  
  1. Select “Purchase new sessions” by hovering over the three dots (…) next to your name.  
  1. Scroll down to the program(s) you’d like to add and click “Add” to your desired selections.  

Can I register only for tours or the networking events?

No. Due to limited capacity, add-on programs are reserved for core conference attendees only. You’ll need to register for the core conference in order to access any add-on programs. However, those who sponsor a table to the awards ceremony & dinner are entitled to invite anyone to join their table, regardless of their registration status. 

Are one-day passes available?

At this time, we are not selling one-day passes to the conference.

How can I get involved in conference planning?

How can I become a speaker at the conference?

Can members of the media obtain a press pass?

What is the cancellation policy? 

If I am unable to attend the event, can I transfer my registration to someone else?

What is the dress code at these events?

  • Core Conference days: Business
  • Opening Networking Reception: Business
  • Awards Ceremony & Dinner: Business Formal
  • Off-site Tours: Business Casual

Are there any continuing education credits offered for attending the conference?

Additional Questions?

If you didn’t find what you needed here, please contact us directly using the email addresses below, and we’ll deliver the information you need.

Photo © Destination Toronto

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